Accessibility

On the Internet

We are committed to making our site accessible to all users and the NatWest Stockbrokers website has been designed to meet the Web Accessibility Initiative (WAI).

Browser compatibility

The NatWest Stockbrokers website has been tested on the following browsers:

  • Microsoft Internet Explorer Version 8.0 for PC
  • Firefox (Mozilla) Version 3.6
  • Google Chrome for PC and Mac

It is possible to access our website using different browsers or different versions of the browsers above. However, please note that as our website doesn't support these browsers you may experience usability issues.

Keyboard shortcuts

PCs:

  • Mozilla Firefox - press 'Alt' + 'Shift' + letter (or number) at the same time

Macs:

  • Microsoft Internet Explorer - hold down 'Control' key and then press letter
  • Mozilla Firefox - press 'Control' and letter at the same time

Keyboard shortcuts

S - Skip to the main content of a page

0 - Load accessibility page

1 - Load home page

2 - Load the contact us page

3 - Load the site map

By Telephone

You can contact us using Typetalk.

Textphone numbers are provided throughout our website.

Customers with Visual Impairments

We provide the following services free of charge:

  • Statements and general correspondence produced in Braille, large print or on audiotape
  • Brochures produced in Braille, large print or on audiotape
  • PIN numbers provided in Braille

Customers with Hearing Impairments

We provide the following services:

  • Hearing induction loops in all of our branches. In addition to providing fixed loops on some of our counter positions, all branches have a portable induction loop that is available for use in interview rooms
  • You can contact us using Typetalk
  • We can arrange for an RNID Interpreter to be present for meetings free of charge, but please bear in mind this may require a few days notice